Amid concerns over the new EU Entry-Exit System (EES), European airports are bracing for potential chaos during the upcoming busy holiday season. Stefan Schulte, president of ACI Europe, expressed uncertainty about handling the anticipated surge in passenger traffic, citing long queues and potential operational challenges.

The EES, which requires non-EU passengers to register biometric data upon entering and exiting European countries, has been blamed for significant delays and missed flights at various airports. While some facilities have managed the transition smoothly, others, like Athens Airport, have faced disruptions, leading to missed flights and passenger frustration.

Schulte called for flexibility in suspending the EES when necessary to prevent further disruptions and maintain efficient border control processes. He emphasized the importance of respecting travelers and preserving the EU’s reputation as a welcoming destination.

The European Commission, responsible for the EES, has granted airports the authority to temporarily suspend the system under certain conditions until September. Schulte warned that without intervention, the system could collapse under the strain of prolonged delays during the extended summer travel season.

Controversy arose in Greece earlier this year when conflicting statements were made regarding exemptions for certain nationalities from the biometric checks. Despite assurances from tourism officials, the Greek Foreign Ministry clarified that no such exemptions were in place, causing confusion among travelers.

As the travel industry navigates the challenges posed by the EES, passengers are advised to allocate extra time for processing through the new system. While some have reported smooth experiences, others have encountered lengthy queues, particularly in popular destinations like Spain, Portugal, and France.