River Island has issued a product recall due to a potential chemical hazard to consumers. The Pink Floral Heat Seal Droplet Bucket Handbag has been withdrawn from sale after it was discovered to contain unsafe levels of lead in its gold chain.
Exposure to lead can result in harm to vital organs like the kidneys and circulatory system, and poses a particular risk to expectant mothers. The affected product, identified by item code 927917, is the subject of the recall.
In an official statement, River Island stated that the decision to recall the item was made following rigorous testing that revealed lead levels exceeding safety limits in the handle. Although the affected areas are small, they are considered accessible during use, falling short of the brand’s stringent safety standards. Customers are urged to cease using the product and make arrangements to return it.
While the likelihood of harm is deemed low, the toxic nature of lead can lead to health problems when exposed through mouth contact or ingestion over extended periods. As a precautionary measure prioritizing customer safety, the style is being recalled immediately.
River Island advises consumers to discontinue using the handbag and store it safely until it can be returned. The company apologizes for any inconvenience caused and guarantees a full refund for affected customers.
For product returns, both in-store and online purchases can be sent to River Island Customer Service Parcels Freepost, MK17 8EW. Questions can be directed to customer.services@river-island.com or by calling 03445 766 444.
Consumers are encouraged to monitor product recalls through the Food Standards Agency (FSA) and Chartered Trading Standards (CTS) Institute websites. Stores will typically display recall notices for products removed from shelves.
In addition to the River Island recall, other recent product withdrawals include Tesco’s Celery Fruit and Nut Salad 300g due to undeclared mustard, posing a risk to individuals with mustard allergies. Kendamil infant milk and Amazon’s Petiyark Neoprene Swim Vest have also been recalled for safety concerns.