Martin Lewis has raised concerns as customers of Halifax, Lloyds, and Bank of Scotland have encountered instances where they could view other individuals’ transactions on their banking applications. Complaints have emerged on social media platforms, prompting Halifax to attribute the issue to a “technical glitch.”
Reports from customers of Halifax and Lloyds have inundated DownDetector, with Martin Lewis acknowledging that affected customers have reached out to him. Lloyds has acknowledged that some customers are facing challenges during this period.
Despite the appearance of other people’s transactions, customers have noted that their account balances have remained unaffected. While one Bank of Scotland customer mentioned that their app seems to have rectified the issue independently.
Halifax has assured customers that they are actively addressing the problem caused by the technical glitch. Additionally, suggestions have been made to log out and log back in as a potential solution.
The situation has prompted a surge in reports on DownDetector from customers of Halifax and Lloyds, indicating widespread issues with online banking services. The incident coincides with reports from users of Lloyds, Halifax, and Bank of Scotland observing unauthorized transactions on their banking apps.
Individuals have reached out to Martin Lewis to share their experiences, further highlighting the scale of the issue.
