Tesco is currently testing a new aisle-roaming robot measuring 6.5ft in height to aid in identifying missing items and pricing discrepancies.
This life-sized robot utilizes AI and computer vision to autonomously navigate supermarket aisles and continuously monitor shelves, eliminating the need for manual checks by staff.
Tesco mentioned that the Tally robot, developed by Simbe Robotics, will assist in identifying empty spaces on shelves to enhance product visibility. According to Simbe, Tally can detect ten times more out-of-stock items compared to manual checks.
Additionally, the robot can identify pricing errors and misplaced items, sending detailed reports to store employees for prompt resolution of issues.
A Reddit user shared an image of the robot named Tally at a Tesco store, noting the humorous reactions of customers avoiding the robot.
Industry expert Toby Pickard from IGD discovered the trial of the autonomous shelf-scanning technology at Tesco, marking the first deployment of such technology by the supermarket and the second time a major UK retailer has tested it.
The goal of implementing this technology is to improve inventory accuracy, expedite issue resolution, and allow store employees more time to focus on customer service instead of manual audits.
Tally, which has been in use in various countries for a decade, was initially trialed by Morrisons in the UK last year. The robots used in the Tesco trial are reportedly taller at 6.5ft.
During the Morrisons trial, the robot was employed to ensure correct product placement, availability, and pricing information, aiming to streamline shelf inspections and enhance customer service.
The introduction of this technology by supermarkets aims to optimize operational efficiency and enhance the overall shopping experience for customers.
